Union Support Service
The Union Support Service is here to guide and support you should you need some support during your time at City, University of London.
Our advisers are experienced, independent and impartial. They are fully trained and keep up to date with the latest information to ensure that you recieve advice and representation on all academic matters which empowers you to make decisions for yourself on to how to best resolve your issues.
We're here to help if you're experiencing problems academically, if you need to tell your school about extenuating circumstances or if you need to lodge an academic appeal. We're also here to support you if you're being accused of academic misconduct, or if you're having to go through any other disciplinary procedure. And we're also here to guide if you if you want to make a complaint about your school, another University service, or even another student.
On the following pages you can get some more information about academic appeals, extenuating circumstances or making a complaint, along with making an appointment and our policies.